Frequently Asked Questions

Q: Is this course online, live, interactive, or asynchronous?

A: This course is delivered entirely online in an asynchronous, self-paced format. You can access the course materials and complete the requirements on your own schedule. There are no required live classes or scheduled attendance times.

Q: Will completing this course automatically qualify me to become a supervisor?

A: No. Successfully completing this course earns you a certificate of completion, provided you meet all course requirements. Your state licensing board determines your eligibility to become an approved or qualified supervisor. Additional requirements may include licensure, clinical experience, applications, fees, or other board-specific criteria.

Q: Is this course approved by my state licensing board?

A: This course is designed to address the supervisor training requirements identified by your state licensing board. However, course completion does not guarantee acceptance or approval by your board. Some boards approve individual courses or providers, while others evaluate training as part of the supervisor application process. You are responsible for confirming that this course meets the requirements applicable to your license and supervisor designation.

Q: How long do I have to complete this course?

A: Once purchased, your course materials remain accessible in your account, including when newer versions of the course are released. However, continued access does not extend any deadline for earning a certificate of completion.

Q: Does purchasing this course guarantee that I will receive a certificate?

A: No. Purchasing this course provides access to the training and the opportunity to earn a certificate of completion. Certificates are awarded only after you successfully complete all required lessons, assessments, and assignments, as applicable.

Academic integrity is required. Plagiarism, falsification of assignments, misrepresentation of completed work, or other documented academic dishonesty may result in disciplinary action, including removal from the course without a refund, consistent with our published policies.

Q: Can I receive a refund if I decide not to complete the course or am dissatisfied with it?

A: Due to the immediate access provided to digital course materials, purchases are generally nonrefundable, subject to applicable law and our published Terms and Conditions. Please review the course description, requirements, and purchase terms carefully before enrolling.