Frequently Asked Questions
Q: If I finish this program, am I automatically a supervisor?
A: No. The Kate Walker Training Supervisor Courses only meet the education criteria set forth by the licensing boards. Upon completing this program, participants seeking the clinical supervisor credential must still meet the criteria mandated in their state regulations, apply, and pay all applicable fees. State licensing boards have ultimate jurisdiction.
Q: Is this course approved by my state's licensing board?
A: This course is approved by CCE for ACS training. It is not automatically approved for state-specific supervisor designations, which vary by state and license type. If you need a state-specific course, click here to see state-specific options. When in doubt, confirm requirements with your state licensing board.
Q: Can I get the Approved Clinical Supervisor credential with this course?
A: Yes. This course was approved April 2, 2026 by the Center for Credentialing and Education (CCE) to provide the 45 hour training for the Approved Clinical Supervisor Credential. See the CCE website for instructions on how to submit your course certificate.
Q: Who is this course designed for?
A: Licensed Counselors, LMFTs, LCSWs, and LCMHCs who are pursuing the ACS credential or who want comprehensive supervision training that meets national standards.
Q: I already completed a state supervisor training. Can that count toward the ACS?
A: The ACS has its own 45-hour requirement through CCE. A prior state training does not automatically satisfy this requirement. Contact CCE directly at cce-global.org to confirm how your prior training may or may not apply to your ACS application.
Q: I'm in Rhode Island. Does this course satisfy my supervisor requirements?
A: Rhode Island's supervision regulations (216-RICR-40-05-11) list the ACS as one of three qualifying pathways for approved supervisors. Completing this 45-hour course and earning the ACS credential through CCE is a recognized path to meeting that requirement. The specific subsection referencing the ACS is not clearly indexed in the publicly available code, so we recommend confirming directly with the Rhode Island Department of Health Board of Mental Health Counselors and Marriage and Family Therapists before enrolling if supervisor designation is your primary goal. For advice specific to your situation, consult your licensing board.
Q: I'm in Arizona. Does this course satisfy my supervisor requirements?
A: Yes, with one important addition. Under A.A.C. R4-6-214, the ACS credential is one of four accepted pathways to meet Arizona's supervisor education requirements through the Arizona Board of Behavioral Health Examiners (AZBBHE). This 45-hour course meets the ACS training requirement. However, Arizona also requires a separate 3-hour Clinical Supervision Tutorial on Arizona Statutes and Regulations, which must be completed through a provider specifically approved by AZBBHE. That tutorial is not included in this course and must be completed separately. Confirm current requirements with AZBBHE before enrolling.
Q: This course is online but do I ever get to talk to an instructor and ask questions?
A: Yes. We have a weekly Zoom/virtual study hall that our instructors and graders attend.
Q: Are there payment plans?
A: Yes, we proudly accept Affirm, After Pay, and Klarna. Just click here and request a link.
Q: What payment methods do you accept?
A: We accept major credit cards, Amazon Pay, Link, Apple Pay, Google Pay, and ACH payments.
Q: This course was created in Texas. Will that affect my ability to qualify for the ACS Credential?
A: No. This course fully aligns with CCE ACS requirements.
You may see occasional references to Texas examples but these do not impact your eligibility.
Q: Is there a deadline to complete the course?
A: This is a self-paced course. There is no mandatory completion deadline. Certificates reflect the date you begin the course (purchase or voucher activation) and the date you successfully complete all coursework. Kate Walker Training revises and releases updated supervisor courses annually. For this reason, participants are encouraged to complete their training within one year of purchase to ensure continuity with the current course content and requirements.
Q: If I don’t finish the entire 45 hours, can I get partial CE credit?
A: No. You will receive a completion certificate only when the entire course and all assignments are finished and approved.
Q: What do I do with my certificate of completion once I finish the course?
Your certificate of completion from Kate Walker Training documents that you have completed 45 hours of ACS training through a CCE Registered Credential Training Provider (RCTP# 1016-ACS). Here's what to do with it:
Keep the original. You are responsible for retaining your certificate as documentation of completion.
Apply directly to CCE. Go to cce-global.org to submit your ACS credential application. You will need your certificate of completion along with documentation of your supervised experience hours, professional references, and a professional disclosure statement.
Confirm you meet all remaining ACS requirements. The 45-hour training is one component. CCE also requires a minimum of five years of post-master's mental health experience (4,000 hours of direct client service) and at least 100 hours of qualified supervision provision. Review the full eligibility requirements at cce-global.org before applying.
Check your state board requirements separately. If you are also seeking a state-specific supervisor designation, confirm with your state licensing board whether the ACS satisfies that requirement or whether additional steps apply.
When you complete the course, your certificate will look like this:
Q: What do I do with my certificate of completion once I finish the course?
Your certificate of completion from Kate Walker Training documents that you have completed 45 hours of ACS training through a CCE Registered Credential Training Provider (RCTP# 1016-ACS). Here's what to do with it:
Keep the original. You are responsible for retaining your certificate as documentation of completion.
Apply directly to CCE. Go to cce-global.org to submit your ACS credential application. You will need your certificate of completion along with documentation of your supervised experience hours, professional references, and a professional disclosure statement.
Confirm you meet all remaining ACS requirements. The 45-hour training is one component. CCE also requires a minimum of five years of post-master's mental health experience (4,000 hours of direct client service) and at least 100 hours of qualified supervision provision. Review the full eligibility requirements at cce-global.org before applying.
Check your state board requirements separately. If you are also seeking a state-specific supervisor designation, confirm with your state licensing board whether the ACS satisfies that requirement or whether additional steps apply.
Q: I purchased the Supervisor Course and I realize now I just don’t have time. Can I get a refund?
A: Unfortunately no. The Supervisor Course is non-refundable because the material is considered to be ‘consumed’ as soon as you purchase it. Please see our terms and conditions regarding the purchase of e-goods.
Q: But I thought when I purchased the course I was purchasing the certificate?
A: No. When you purchase this course you are NOT purchasing a certificate. Rather you are purchasing an opportunity to earn a certificate.
Lack of integrity/cheating/being disrespectful to graders will result in immediate removal from the course and legal action if necessary. Some examples of cheating/lack of integrity are:
Disputing charges if you are on a payment plan or fail to earn a certificate
Re-purchasing the course under another email if you failed to earn a certificate
Plagiarism
Q: I didn't pass one of the quizzes. Did I fail the course?
A: No. The completion of a home study program must be verified by the completion of an assessment or quiz demonstrating that the participant completed the program. According to NBCC requirements, the quiz should be difficult enough to assess learning but should not be designed to trick or overly burden the participant. If you fail a quiz you'll have an opportunity to go back and review the material, and retake the quiz, and pass the course.
Q: I'm not great at technology. Should I take this course?
A: Online courses aren’t for everyone.
Without the right equipment and software, they can be downright frustrating. Here are some things we’ve learned from our community over the years that might help.
For the best online experience…equipment, operating systems, and updates matter.
Please make sure your operating system on your device is the latest version. Be sure to update your browser, word processing applications, and whatever applications you plan to use.
If you discover your operating system is no longer supported, please do not purchase this course until you are able to access a device with a valid operating system.
We use file uploads (pdf, word doc, Google doc), Google Forms, and video links.
You don't need to be a computer expert, but you must know how to save files, upload files, use Google Forms, and create a video with your phone or with Zoom.
Our support staff can walk you through the basics, but they are not trained in IT support.
Email can be tricky so we have an online form to start the process. When you go to katewalkertraining.com/support you'll get a confirmation that your ticket was received and you can track the progress of your concern from start to finish.